Privacy Policy

隐私政策

欢迎访问 NutritionPro（https://nutritionpro.store/）。本隐私政策旨在向您说明，在您浏览网站或在平台下单购买欧美进口运动补剂时，我们如何收集、使用、保护以及在跨境清关环节合法处理您的个人信息。

1. 我们收集的个人信息

为了成功履行您的全球直配订单，我们会在您结账时收集以下必要信息：

• 基本身份与联系信息：您的姓名、电子邮箱地址、联系电话、中国大陆境内收货地址。

• 跨境清关法定身份信息：为了配合中国海关对跨境个人邮包的法定入境清关要求，您在结账时需要提供与收件人姓名完全一致的真实身份证号码。

• 订单与支付数据：您的账单地址、购买商品明细以及由第三方合规支付网关（如微信支付、支付宝或信用卡）处理的脱敏支付状态信息。

2. 我们如何使用您的个人信息

我们收集的信息严格且仅用于以下核心场景，绝不挪作他用：

• 履行跨境订单与国际物流：将您的订单信息流转至包裹发货系统，以便 NutritionPro 全球品牌合作主仓（北美、欧洲或中国香港）准确打单并安排直邮。

• 海关进口申报（极重要）：根据中国海关总署规定，境外直邮包裹必须进行实名申报。您的真实姓名和身份证号将严格、且仅用于海关三单对碰清关申报。平台承诺对该信息实施高强度加密保护。

• 客户服务与订单沟通：在订单发生物流延迟、破损或遭遇海关查验需要补交材料时，用于官方客服（support@nutritionpro.store）与您进行紧急邮件沟通。

3. 信息的共享与第三方披露

为了彻底保障您的个人资产安全与业务独立性，我们对数据的共享设定了极为严苛的合规边界：

• 物流与清关合作伙伴：我们仅将必要的收件信息及清关身份信息共享给承运您包裹的国际物流商、中国顺丰速运（SF Express）以及负责向海关进行电子报关的清关合规机构。

• 拒绝商业利益共享：NutritionPro 绝不会将您的个人隐私、行为轨迹或身份信息出售、出租或分享给任何未经授权的海外及国内第三方营销机构。

4. 数据安全与加密保护

我们采用了符合国际主流电商标准的 SSL/TLS 加密技术。在您提交身份证号码和支付信息时，数据在传输过程中即被严格加密。我们确保在完成海关清关和法定时限的商务对账后，对敏感身份数据进行定期脱敏或深度加密存储，防止信息泄露。

5. 您的权利与联系方式

您有权随时登录您的 NutritionPro 账户查询、更正您的个人信息。如果您对您的隐私安全、身份证信息处理有任何疑问，或要求注销账户，请随时通过我们的官方公司邮箱联系合规团队：support@nutritionpro.store

Privacy Policy

Welcome to NutritionPro Limited (https://nutritionpro.store/). This Privacy Policy describes how your personal information is collected, used, protected, and shared when you visit or make a purchase from our platform.

1. Personal Information We Collect

To successfully fulfill your international direct-shipping orders, we collect the following necessary personal data during checkout:

• Contact & Shipping Information: Your full name, email address, phone number, and final shipping address.

• Customs Compliance Data (National Identification): In strict compliance with international customs regulations and import laws (such as China Customs general declaration requirements for cross-border personal postal parcels), you are required to provide a valid National Identification Number (ID Number) that matches the legal name of the recipient.

• Order & Payment Metadata: Billing address, product SKU details, and payment transaction status processed via secure, encrypted third-party payment gateways (Credit Cards, WeChat Pay, or Alipay).

2. How We Use Your Personal Information

We utilize the collected information strictly for the following operational and legal purposes:

• Order Fulfillment & Logistics: To process and dispatch your premium supplements from our brand-managed global fulfillment network located in North America, Europe, or Hong Kong directly to your destination.

• Customs Clearance & Regulatory Declaration: Your full name and National ID Number are utilized strictly and solely for electronic customs declarations and legal import clearance clearance procedures. This sensitive data is heavily encrypted during transmission and storage.

• Corporate Communication: To contact you regarding order confirmations, tracking updates, or urgent customs verification via our official channels.

3. Data Sharing with Third Parties

We only share your personal data with trusted third parties who are directly vital to executing your commercial transaction:

• Logistics & Customs Brokers: Essential shipping details and ID metrics are shared securely with our designated international shipping lines, SF Express, and licensed customs clearance agents solely for regulatory reporting.

• No Commercial Monetization: NutritionPro Limited will NEVER sell, lease, or distribute your personal identity data or buying behaviors to any unauthorized third-party marketing or advertising networks.

4. Data Security & Retention

We implement industry-standard SSL/TLS encryption to protect your sensitive data during transit. Access to personal identification records is strictly restricted to authorized compliance personnel, and data is systematically anonymized or securely archived once statutory customs verification periods expire.

5. Your Rights & Contact Information

Depending on your jurisdiction, you have the right to access, correct, or request the deletion of the personal information we hold about you. For any inquiries regarding data protection or to exercise your rights, please contact our corporate compliance office at: support@nutritionpro.store